Frequently Asked Questions

Q: What is your cancellation policy?
A: We have a 2 week cancellation policy. We will accept your cancellation up to 2 weeks prior to your scheduled arrival date. Until this time, you may cancel with only a $40 fee. If cancellation occurs after the 2 week prior date, your deposit will be forfeited.

In July & August all reservations are non-refundable after June 30th. A deposit of 50% of your entire stay will be requested upon reservation. The final deposit of 50% will be required 2 weeks prior to arrival.

Q: What is required for a deposit?
A: On resort rooms, a deposit equal to 1 night is required at the time of reservation. On cottages, a deposit of 1/2 the weekly rate is taken for deposit.

Q: Do you allow pets at the resort?
A: We do not allow pets at the resort.

Q: Are your rooms smoking or non-smoking?
A: All rooms are non-smoking, however some suites contain screened porches, which may be used for smoking.

Q: If we leave a day early or arrive a day late, are we required to pay for them?
A: Guests are required to pay for period of stay originally reserved. If you decide to leave early, you are responsible to pay for full period reserved.

Q: Do all your rooms have a lake-view?
A: There are rooms with a lake-view, but not all rooms have this feature. Please specify this request when reserving.

Q: Do you have on-site babysitting?
A: We do not, however we can give you some suggestions if you require babysitting services.

Q: Do the rates include meals? Do the rates include breakfast?
A: Our rates do not include meals unless you are reserving on a package or meal plan.

Q: What are the charges for extra people?
A: All quoted rates are based on 2 people in the room. Additional adults are $20 per night, children (4-13)are $10 per night. 3 years and under are free.

Q: Do you have a discount for CAA?
A: We are currently not members of CAA.

Q: Can we get the "wedding" discount and the "tubbs clubb" discount?
A: The discount for wedding guests and tubbs clubb are the same, 20%. You may not apply both.

Q: Do I get a  tubbs clubb discount on a cottage?
A: Cottages are not discounted with the tubbs clubb membership. You can still use the tubbs clubb card at The Restaurant during your stay.

Q: Do you have free parking?
A: All parking at the resort is free.

Q: Is there somewhere for me to launch/dock my boat?
A: We do not have docking, but we do have boat launches at the resort.

Q: If I take the meal plan, what does it include? If I don't use one  of my meal tickets, can I get a refund?
A: The M.A.P. (Modified American Plan) includes dinner and breakfast. If you decide not to use a meal ticket, you will not be refunded for it.